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International Automotive Technicians Network
Re: Disgruntled Customer - Making Progress
Posted to Shop Management Forum on 6/3/1999 2 Replies

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Last year the TV station I work at (Channel 5 for us local people here in KC) did a consumer plug about auto repair shops. They hired an actor (big, fat, sleezy looking man with a cigar). The commerci... Login to read more.

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