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International Automotive Technicians Network
Re: WEEDING OUT POOR CUSTOMERS
Posted to Shop Management Forum on 6/16/2004

Fire him. He doesn't trust you, or anyone else and you can't afford to trust him.

cut an run right now. Certainly tell him to blow off. Every now and then it makes a good customer out of someone who is just trying to find your limits. Otherwise,,,,PPHHHfffft... Login to read more.