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Re: WEEDING OUT POOR CUSTOMERS
Posted to Shop Management Forum on 6/16/2004 1 Reply

Darryl, since he declined the fuel injection service that was reccommended, that would be a possible "out", to this situation.

When he returns, and if there is no fault due to your efforts, then explain that HE called the shots and HE was WRONG not you! Then... Login to read more.

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