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Re: WEEDING OUT POOR CUSTOMERS
Posted to Shop Management Forum on 6/16/2004 1 Reply

Get him to bring the car in. While the engine is running, ask him to touch the spark plug wires. Be sure he's not equipped with a pace maker.

Tell him you'll be happy to install the old wires. Start the engine, ask him to touch those.

Then tell him to tell... Login to read more.

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