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Re: Customer wants a refund. ( long post)
Posted to Shop Management Forum on 6/9/2004 1 Reply

Hi Andrew!!

I agree with John. Get the name of the shop that did the work and get the story first-hand. Then get the old parts shipped to your shop collect. If the other shop is proffesional they will work with you. If you made a mistake then you can pay the... Login to read more.

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