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Re: Customer wants a refund. ( long post)
Posted to Shop Management Forum on 6/9/2004 5 Replies

Don't approach anything. Wait until you get information in writing. Be sure they know what your guarantees are, and that defective parts must be returned for credit. If the nozzles are wrong, get them back.

Were there defects in the valve adjustment and inle... Login to read more.

5 Replies Received (View Replies)