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International Automotive Technicians Network
Re: Working with warranty companies
Posted to Shop Management Forum on 6/6/2004 1 Reply

Hi John,

Your're right, the notice is awfully legal-sounding and not very customer friendly. I didn't use it every time I performed a repair under an extended warranty, just when I had misgivings about the customer. Some customers you're better off without. ... Login to read more.

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