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International Automotive Technicians Network
Re: Disgruntled Customer - Making Progress
Posted to Shop Management Forum on 5/30/1999 21 Replies

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Back a many years when I was a service manager for GM, the dealer principle decided that because of the many women customers we had that we should have a woman service advisor. Well, I found a first y... Login to read more.

21 Replies Received (View Replies)