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Re: Is This a Technical or an Ethical Issue for Management?
Posted to Shop Management Forum on 6/2/2004 2 Replies

Hi Louis

I would not only be concerned with my techs safety but also my wife or friend who is driving on the same street as the customer. In this instance I would not release the vehicle without a new cylinder even if it came out of my pocket. Yes I have don... Login to read more.

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