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Re: Is This a Technical or an Ethical Issue for Management?
Posted to Shop Management Forum on 6/1/2004 13 Replies

Once again, I refer back to MAP guidelines, which require repair or replacement of the master cylinder in this situation, EVEN IF the complaint cannot be duplicated. This is one situation where I consider making this recommendation based on the customers descr... Login to read more.

13 Replies Received (View Replies)