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Re: Pep Boys sued over use of flatrate manuals
Posted to Shop Management Forum on 5/29/2004 7 Replies

The problem in this case is that PB said they charge by the hour and then charged by the FR. They would have had no problem if they hadn't had the sign.

We have stated this for years in this forum that labor should be sold by the job. If you wish to charge 1... Login to read more.

7 Replies Received (View Replies)