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Re: Handling Things, Opportunity or Aggravation
Posted to Shop Management Forum on 5/26/2004 2 Replies

Robj is right again. Sometimes these folks just want you to walk out to the car with them and look at the light. Unless you do, they just won't listen to a word you say. I don't know why they're like this, but they are. It doesn't take much, just walk out and ... Login to read more.

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