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I'm at a Loss
Posted to Shop Management Forum on 5/26/1999 92 Replies

Members,

Yesterday a strange thing happened. A new customer comes in on foot, his car is dead out on the highway. He wants a tow in and needs it fixed so he can go on his way. This is a new customer and lives about 20 miles west of us. We tow the car in, It ... Login to read more.

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