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Re: What do you say?
Posted to Shop Management Forum on 5/22/2004

George, just be your honest self. For my part, I'd just call 'em up and tell them "Ma'am, we looked her over and she's in pretty bad shape. I can give you the list if you want and we can talk it over, but if it were my car I don't think I'd spend any money on ... Login to read more.