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International Automotive Technicians Network
Re: Manager calling customers
Posted to Shop Management Forum on 5/7/2004

Yup! A letter to each is the best thing you can do. Besides they need to hear from you every 3-6 months anyway. As far as the old SW there's nothing you can do to change it. Just forget it and smile when you see him as it'll piss him off wondering what your up... Login to read more.