× Auto Repair Pros Member Benefits TechHelp Knowledge Base Forums Resources My iATN Marketplace Chat Pricing About Us Join Industry Sponsors Video Members Only Repair Shops Auto Pro Careers Auto Pro Reviews
Join Now
International Automotive Technicians Network
Re: Bad customer?
Posted to Shop Management Forum on 5/4/2004

Carter,

I try to be upbeat. It does not always work out. You could give Bob the chance to impress you. Some people do tend to "hide" from problems like this because they are shamed by the situation. Perhaps they have not felt comfortable coming in because th... Login to read more.