Customer's don't believe in maintenance? have them read this..

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Posted to Shop Management Forum on 4/30/2004 13 Replies

We have a very spry elderly lady customer who drives a 1987 Toyota Tercel. Mary is very meticulous (almost fanatical) about maintaining her car.

Now bear in mind that these year's Tercels are chronic oil burners and we have had to do ring and valve jobs on h... Login to read more.

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