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Re: Diagnostic charges-at counter or telephone?
Posted to Shop Management Forum on 4/28/2004

Service writer B.

I've been reamed on here in the past for it.... but I'll say it again and keep doing it because it works. It seems to be fair for all 3 sides of this fence. I quote a check out time up front. Sometimes its .3, sometimes .5, sometimes 1.0, s... Login to read more.