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International Automotive Technicians Network
Re: Preventing frivolous lawsuits
Posted to Shop Management Forum on 4/22/2004

Resentment at having to sign a repair order is a sign that they don't view you as a legitimate business, IMO. Some people only want to deal with people they can look down at.

As far as warranty repair orders go, one simply says "we need your ***written permi... Login to read more.