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Re: Why do people want their money's worth II - What I believe
Posted to Shop Management Forum on 4/20/2004

Hi Glen,

I once heard the seven most expensive words in advertising are, "We are going to educate the consumer." (VBG) ;^) Many people lead very hectic lives and auto repair is only a tiny part of that.

While it would definitely be great if we could educat... Login to read more.