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Re: Reality check or why do people want their money's worth
Posted to Shop Management Forum on 4/18/2004 6 Replies

Hi Hal,

In a free enterprise system, is it the client's responsibility to understand us, or our responsibility to make their needs clear to them, and how WE are the best choice to serve those needs?

What will happen if we don't?

Thanks for the reply Hal,... Login to read more.

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