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Re: Just a question, to spur a little thought or who's the problem
Posted to Shop Management Forum on 4/6/2004 1 Reply

Yes and no. He will get the services he pays for, but he isn't going to get as much or any 'comp' or extras or consideration for extras. Those extras may be a significant part of the overall benefit that our organization can offer a good customer. Does that ma... Login to read more.

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