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Re: Just a question, to spur a little thought or who's the problem
Posted to Shop Management Forum on 4/6/2004 1 Reply

Same service, with a smile............I have a higher labor rate for these types of jobs. If the customer questions it I tell them exactly why I charge a higher rate when I'm loosing the opertunity to profit from a parts sale. They either understand that I too... Login to read more.

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