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International Automotive Technicians Network
Re: Just a question, to spur a little thought or who's the problem
Posted to Shop Management Forum on 4/6/2004

I don't do it. I tell him I can't use anthing they bring me. In the case of the oil change guy, I take another step and show him how it will cost him more to bring me his own oil and filter rather than let me do an oil change. That is, my oil change package is... Login to read more.