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International Automotive Technicians Network
Re: Market share
Posted to Shop Management Forum on 5/7/1999

Yup. I don't like to know we're discounting anything. It only disapoints me. I can't help the feeling that my efforts are being wasted somehow.

I feel we are selling a service. It usually includes a "boxed product" for us to complete the service. But this is... Login to read more.