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Re: WWYD
Posted to Shop Management Forum on 3/5/2004 2 Replies

I think what Damon is trying to tell you is that: (a) if the customer gets his new pan and then the adjuster for JL asks him why you didn't helicoil it, you will be reinforcing his view of you as a high priced ripoff. I'll bet that the adjuster will only pay f... Login to read more.

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