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International Automotive Technicians Network
Re: Acceptable comeback rate
Posted to Shop Management Forum on 3/1/2004

A "comeback" is anything that involves a techs time re a previous task as time is money.

An example.

A lady bought in a manual vehicle she had purchased 6 months before hand with "when I put the foot down on a hill the engine revs, but the car doesn't acce... Login to read more.