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International Automotive Technicians Network
Re: New Advisor with no experience - where do we start? Part 1
Posted to Shop Management Forum on 2/17/2004

I agree with Kevin,

Send him to a Service Advisor Class. I sent my former tech/new service writer to RL Oconner and this was by far one of the smarter things I did. Who knows, he might come back and teach you a few things ;) I know my service advisor did! Pl... Login to read more.