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International Automotive Technicians Network
Re: A customer is gonna get fired in the morning!!
Posted to Shop Management Forum on 2/3/2004

Sometimes people do not know what to say when asking for an appointment, so they refer to the price and try to get it down. So what? What did he mean by that? Probably nothing or he would have tried somewhere else when you quoted 40.

Does he get the car repa... Login to read more.