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Re: A customer is gonna get fired in the morning!!
Posted to Shop Management Forum on 2/2/2004

John,

In my opinion the appointment you made, is made. Just do it as you did in the past.

You may have just had a bad day at the time he called.

To tell him now that you do not wish to work on his car may result in just a bunch of things being said to on... Login to read more.