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International Automotive Technicians Network
Re: One Way Some of us are Losing Business (You're Gonna Hate This!)
Posted to Shop Management Forum on 2/1/2004

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The article about sums it up. Customers want was is convenient for them. We run a light crew on Saturday (5 techs, 21 during the week) and schedule mostly maintenance and light repair work for Saturday. No heavy engine stuff or carry overs are ... Login to read more.