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International Automotive Technicians Network
Re: One Way Some of us are Losing Business (You're Gonna Hate This!)
Posted to Shop Management Forum on 1/31/2004

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* Build hell or high water loyalty in your customer base. I have been working on that for 29 years.

* Let them know that your voicemail is ALWAYS on when you are not officially open and check it onc... Login to read more.