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International Automotive Technicians Network
Re: One Way Some of us are Losing Business (You're Gonna Hate This!)
Posted to Shop Management Forum on 1/31/2004 1 Reply

Not in my shop. Techs come 8 to 5:30 to a clean environment (we have a clean up person in the evening), coffee is ready with danish on the counter. The shop is warm, everyone is greeted warmly and we talk about what we are going to do that day in a calm manner... Login to read more.

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