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Re: One Way Some of us are Losing Business (You're Gonna Hate This!)
Posted to Shop Management Forum on 1/30/2004 1 Reply

Just had one the other day the guy swore up and down we were 'way high' on a job because he had gotten other quotes for significantly less. The 'book time' would have made our estimate much less, but we were looking at the car saying 'no way'.

We showed him ... Login to read more.

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