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International Automotive Technicians Network
Re: How would you handle this?
Posted to Shop Management Forum on 1/16/2004

A few more thoughts:

1 - I had not considered the value of the vehicle. Given a 4000+ bill on a $1500 car I would change the trans and try and keep the customer.

2 - When starting a job of this scale on an old car we invariably ask for a deposit.

3 -... Login to read more.