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International Automotive Technicians Network
Re: Greeting Customers?
Posted to Shop Management Forum on 1/12/2004

We were instructed by the management, when answering the phone, that we MUST give name, Department, College and Institute followed by how may I help you.

Peter Wright, Light Vehicle Automotive Section, %$#^%^&* College of TAFE, HTRWEET&^&*( Institute, ho... Login to read more.