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International Automotive Technicians Network
Re: Customer supplied parts III
Posted to Shop Management Forum on 1/5/2004

Sell the job as you normaly do, then give them the old parts to take back to whoever for a refund - (be sure to add in for the core value). By the sound of it, they don't deserve you as their mechanic anyway. You just can't win with some people, but you do the... Login to read more.