× Auto Repair Pros Member Benefits TechHelp Knowledge Base Forums Resources My iATN Marketplace Chat Pricing About Us Join Industry Sponsors Video Members Only Repair Shops Auto Pro Careers Auto Pro Reviews
Join Now
International Automotive Technicians Network
Customer expectations
Posted to Shop Management Forum on 1/4/2004 9 Replies

We have posts about customer complaints of all types, sizes and about everything you can imagine. But if you really look at it and break it down, customers really have very few expectations. Basically they have three: quality, price, and time. Customers for th... Login to read more.

9 Replies Received (View Replies)