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International Automotive Technicians Network
Re: Wrongly Accused WWYD?
Posted to Shop Management Forum on 12/31/2003

Bill,

I would have talked with them given the chance. I have NO IDEA where these two shops are or who they are as they are so far away.

At this point the damage has been done and I did inform the customer that something like a caliper,brake hose, brake cab... Login to read more.