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International Automotive Technicians Network
Re: Customer Convenience at Your Shop?
Posted to Shop Management Forum on 12/29/2003

TOM,

The key word is "accomodating" You need to offer whatever it takes to help your customer in their individual circumstance. With todays plethora of rental car agencies that will even pick you up. (a whole different business I might add) I do not see a re... Login to read more.