× Auto Repair Pros Member Benefits TechHelp Knowledge Base Forums Resources My iATN Marketplace Chat Pricing About Us Join Industry Sponsors Video Members Only Repair Shops Auto Pro Careers Auto Pro Reviews
Join Now
International Automotive Technicians Network
Re: The Blind Leading the Blind
Posted to Shop Management Forum on 12/17/2003

Tom,

Good points. Educating customers and managing their expectations are very important.

Regards Login to read more.