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International Automotive Technicians Network
Re: Pushing, another option
Posted to Shop Management Forum on 12/14/2003

We do something like that now. Its called a 14pt maint. inspection. Every customer is offered one at write-up. It is free. It does several things on lots of levels:

1. It clues us on who MIGHT appriciate hearing about that cracked belt, sludged coolant, worn... Login to read more.