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International Automotive Technicians Network
Re: How Hard To Push - More
Posted to Shop Management Forum on 12/14/2003

As much as it takes to be good at what we do. Most customers will ask for what they "know" they need & it is our job to inform them of what they "need".

If you call a repairman in to your home & have him to recharge your refrigerator because you think it is ... Login to read more.