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Re: Benchmarking, good source of ideas, but use caution
Posted to Shop Management Forum on 12/8/2003 1 Reply

Louis,

Interesting post. I am always looking to improve myself and business. Alot of innovation comes from people outside the industry. We have a tendency to look at problems and say this will work and that won't. People who don't know any better just go ahe... Login to read more.

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