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Re: The tie between you and your customers - a key to success
Posted to Shop Management Forum on 12/5/2003 1 Reply

I wish we could fix 90% of our cars the same day. I would bet it's the reverse - 75% of our jobs take more than one day.

As far as cars hanging around - we have one customer with five Rolls Royces. He leaves one here all the time in case the car he's driving... Login to read more.

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