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International Automotive Technicians Network
Re: In the Land of iATN....
Posted to Shop Management Forum on 12/1/2003

Hi Mark!!

The customer is the most important element in my world. Not only because we need them to earn a living, but that the customer can make or break a job. You can have your favorite, most profitable job, and if the customer is a jerk it ruins the mood.... Login to read more.