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Re: Ok, I feel bad....but should I feel guilty?
Posted to Shop Management Forum on 11/30/2003 1 Reply

Ron,

First I dont inspect each job to look out for the "pitfalls of working on a 15 year old vehicle may cause". I do however tell each customer that unforseen things can and will happen that will effect the overall charges. I pay my techs flat rate. Its the... Login to read more.

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