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Re: Unasked questions
Posted to Shop Management Forum on 11/30/2003 3 Replies

The most important step (I think) to any successful sale is explain the benefits of repair and the consiquences of non-repair, before the price.

On that 90day thing. There has been days, weeks, months where that saved our tails. I can offer them a Goodyear c... Login to read more.

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