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International Automotive Technicians Network
Re: What to do with crazy customer?
Posted to Shop Management Forum on 8/10/2017 1 Reply

Geoff

Might start with a discussion with her doctor. If he agrees something to take to the Motor Vehicle Dept. Might also retest her driving skills.

Also a frank talk with your mother with all of her daughter's and sons. If she is uncooperative, possibly really needs you to step in. Time for an intervention.

Better than cleaning up a large legal mess later. Even if she just say gets lost then say drives off the road and wrecks.

I am sure you would carry that the rest of your life.

Not trying to be an a*s. I hope you understand.

My wife would be OK 90% to drive. The 10% is not worth the chance IMO

Robert Harris
Technician/Technical Information Specialist (Retired)
Robert Harris
Alvarado, Texas, USA

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