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International Automotive Technicians Network
Prospective Customers
Posted to Shop Management Forum on 9/4/2012 29 Replies


Have you ever had any "prospective customers" just walk in to check you out and introduce themselves? A kind of... "We're new to the area and looking for a place that can take care of our car."

How rare or unusual is such a thing?

If you've experienced this, what did you do? Or if it were to happen to you, what would you do?

Finally, would you be inclined to encouraged motorists to do such a thing? If so, how and by what means?


Mark Hambaum
MDH Automotive Services
Richville, Michigan, USA

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